Customer Experience and Usability Design

One of the key elements of a website is it's "usability" and the "experience" it provides your customers

If your customers are having trouble using your website, or if they can't easily find the information they're looking for, they will simply give up. We're passionate about customer experience, and we make sure your website is designed and built to be user-friendly, so your customers get the best online experience possible. This will in turn, encourage them to come back and use your website again!

Not sure if your existing website is customer-friendly?

We can provide a usability review of your entire website or specific area(s) depending on your requirements. You will receive a full, written report which you can then use to make any improvements necessary to your website to improve your customer experience.

Contact us to discuss our user experience packages.

We have worked with Wicked Eye since 2009 and have found Jodie and her team fabulous to work with. Nothing is ever a problem, the turn around time is always really fast and efficient, and everything is done to time and on budget. They always find a solution for any issues we have, and always willing to update and change our site when needed. I would definitely recommend using Wicked Eye for your website needs. Our staff all find Jodie really friendly and approachable to deal with also which makes life alot easier.
- Kelly Coe, Augustine